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Relay Services

State Traditional Relay:

The Rhode Island Public Utilities Commission (RI PUC), in accordance to a 1991 amendment of Chapter 39-1-42 of the Rhode Island General Laws, was mandated to establish and administer a statewide relay service with the assistance of the Rhode Island Commission on the Deaf and Hard of Hearing.

For more information about Rhode Island Relay, please contact Michelle Vicino, Rhode Island Relay Account Manager:

Rhode Island Relay
Michelle Vicino, Rhode Island Relay Account Manager
200 Corporate Place, Suite 200
Rocky Hill, CT 06067
Voicemail 860-986-7234
VP 860-899-19-097
Fax 913-523-0802
Email: michelle.vicion@sprint.com


Internet Protocol (IP) and Video Relay Services:

The Internet Protocol (IP) and Video Relay Services (VRS) are funded by the Federal Communication Commission through the National Exchange Carrier Association. IP Relay is used through computer and the internet and behaves very much like a traditional relay used by TTY and telephone. This creates several choices of access for the consumers as to how to make calls. Video Relay Service is a fast-growing and popular service used by deaf and hard of hearing consumers who can sign to an agent, a qualified interpreter, who facilitates the communication between the caller and the third party through the webcam or TV-based Cam device over the high speed internet.


IP Relay Services:

Sprint IP Relay - www.sprintrelay.com/services/sprint-ip-relay


Video Relay Services:

CONVO VRS - www.convorelay.com

Global VRS - http://globalvrs.com

Purple VRS - www.purplevrs.com

Sorenson VRS - www.sorensonvrs.com

ZVRS - www.zvrs.com