Grievance Resolution Guideline:
Please send a written letter to the Interpreter Referral Specialist and cc to Executive Director at the following address:
Interpreter Referral Specialist
Rhode Island Commission on the Deaf and Hard of Hearing
One Capitol Hill, Ground Level
Providence, RI 02908
The letter should include the nature of the problem or the reason for complaint, date, name and the contact information, in case the Referral Specialist needs to reach them for further inquiry.
You should receive a response from RI CDHH within 10 business days concerning your complaint outlining what steps RI CDHH is taking toward the resolution on your behalf.
Rhode Island Commission on the Deaf and Hard of Hearing will respond to any written letter of complaint in a timely manner. RI CDHH is committed to ensuring the highest quality Interpreter Referral Service for its consumers.