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EPCAP Training and Needs Assessment

At no cost to you or your agency, company or organization (1), the EPCAP program provides free cultural competence and effective communications training on Emergency Communications (Fire, Law, Medical, Police) and Public Communications (State government, Local and Town municipalities, corporations, small business and educational institutions (K-12, Colleges, Universities)) related to Deaf and Hard of Hearing people. As required under the American with Disabilities Act of 1990 and Rehabilitation Act of 1973, our training and assessment program focuses on how you can communicate (and work) with D/HH persons effectively, and the “reasonable accommodations” to accommodate the D/HH person’s communication needs at public places, workplaces, and in emergency situations.

We also conduct a needs assessment by visiting your site and give recommendations on how you and your entity can be readily accessible to Deaf and Hard of Hearing people.

Below is a list of various training topics we offer.  We can even customize our training program to meet the specific needs of your company or organization.  For example, we offer group presentations to small or large groups, 1:1 consultation in person, or 1:1 technical assistance over the phone. 

The training topics are as follows:

FOR EMERGENCY PROVIDERS AND PUBLIC/GOVERNMENT/BUSINESS ENTITIES

1. Cultural Competence Training (D/HH Culture 101)
  • Types of Hearing Loss
  • Deaf and Hard of Hearing Community/Culture/History
  • American Sign Language and Spoken English
  • Effective Communication Tools & Strategies
  • Sign Language Interpreters and other Communication Access Resources (CAR)
  • Hearing Assistive Technology (HAT) for Hard of Hearing
  • General Non-Emergency Protocols for Deaf and Hard of Hearing individuals
2. Emergency Communication Protocols for Deaf, Hard of Hearing, & Deaf-Blind
  • Emergency Communication protocols for the Deaf and Hard of Hearing
  • Real Life Situational Analysis
  • Effective Communication Tools & Strategies
  • Legal compliance (Americans with Disabilities Act)
  • Sign Language Interpreters and Communication Access Resources & Services (CARS)
  • Hearing Assistive Technology (HAT) for Hard of Hearing individuals
  • Collaboration with Deaf and Hard of Hearing communities
3. Public Communications and Access (Enhancing the Quality of Life for the Deaf, Hard of Hearing, and Deaf-Blind)

This training is specific to service providers at places of public accommodation, such as Mass Transportation (Airports, Bus, Trains); Conference and Convention Centers; Entertainment (Movies, Theaters); Sporting Events and Venues; and Tourism.

  • Types of Hearing Loss
  • Use of Technology for Communication Access
  • Communication Access Resources & Services (CARS)
  • Hearing Assistive Technology (HAT) for Hard of Hearing
  • Engaging Deaf and Hard of Hearing Communities
  • General Non-Emergency Protocols for Deaf and Hard of Hearing individuals
4. Customized training package
  • Effective Communications with Deaf, Hard of Hearing, and Deaf-Blind people
  • Employment (Hiring and Employing Deaf and Hard of Hearing people)
  • Educating Deaf and Hard of Hearing children and adults
  • Interpreting (Working with Sign Language Interpreters and Certified Deaf Interpreters)

FOR DEAF COMMUNITY

1. Emergency Management and Preparedness (for D/HH community)
  • Emergency Preparedness – Are You Ready?
  • Be Alert and Stay Informed
  • Communications Plan
  • Emergency Kit
  • Get Involved
2. Deaf and Hard of Hearing Self-Advocacy Training (for D/HH community)
  • Effective Advocate for Yourself and Others
  • Self-Esteem & Self Determination
  • Knowing Your Rights and Resources
  • Ethics of Working with Interpreters
  • Effective Communication Strategies with Hearing People
  • Utilizing Resources for Action
3. Law Enforcement and Public Safety Training (for D/HH Community)
  • Law Enforcement: Police & Public Safety
  • Your Legal Rights (Miranda Warning)
  • Use of Technology for Communication Access
  • Effective Communications with Law Enforcement Officers
  • Corrections, Prisons, and Hospital Facilities
  • Law and Legal Services
  • ASL Interpreters and Deaf Interpreters (CDI)
4. Partnering with ASL Interpreters Training (for D/HH Community)
  • ASL Interpreters – Your Partner for Effective Communications
  • What Interpreters Need to Know from You
  • Ethics of Working with Interpreters
  • Effective Communication Strategies with Hearing People
  • VRS and VRI Issues and Tips

To send in a request for a training or needs assessment, please complete and submit the on-line form or download a PDF version of the RICDHH Training and Needs Assessment Request Form.   

For more information and for planning purposes, please feel free to call Mike at (401) 216-5414 or send him an email at Michael Baer, EPCAP Coordinator.   We look forward to hearing from and seeing you. Thank you.

(1) Costs to provide ASL Interpreters and CART (captioned real-time) will be incurred by RICDHH EPCAP office.