If you as a consumer or paying party have complaint about a Rhode Island licensed interpreter/transliterator such as:
a) a violation of the Code of Ethics
b) harm done due to inaccurate interpreting
c) an unqualified interpreter
You may report to:
The Board of Interpreters for the Deaf under the Department of Health is the appropriate point of contact regarding complaints about an interpreter/transliterator's service.
Concerns about the service received by a paying party or a consumer can be directed to:
The Board of Interpreters for the Deaf
Department of Health
Department of Licensure and Regulation
3 Capitol Hill
Providence, RI 02908
phone: 401-222-2827 (hit zero and ask to be directed to Donna Dickerman's office).
Paying parties and consumers are also encouraged to make any concerns known to the interpreter referral specialist of RI CDHH for a particular assignment.
And/or you may want to send your complaint/concerns through interpreter's professional certification organizations.
Registry of Interpreters for the Deaf (RID) - Ethical Practices System (Interperter Complaints).
National Association of the Deaf (NAD) - RID's Ethical Practices System (Interpreter Complaints).
Massachusetts - Any concerns can be directed to:
Interpreter Referral Department
Massachusetts Commission on the Deaf and Hard of Hearing
150 Mount Vernon Street, Suite 550
Boston, MA 02125
Florida - Any concerns can be directed to:
1) Quality Assurance Chair, Randy McDavid MRC, CSC - rmcdavid@fccj.edu
2) Quality Assurance Administrator, Maureen Longo-Tuccelli - longoma@aol.com
Texas - (Please click) Board for Evaluation Interpreters - Guidelines for Complaint Resolution.