If you as a consumer or paying party have complaint about a Rhode Island licensed interpreter/transliterator such as:
a) a violation of the Code of Ethics
b) harm done due to inaccurate interpreting
c) an unqualified interpreter
You may report to:
The Board of Examiners Interpreters for the Deaf under the Rhode Island Department of Health is the appropriate point of contact regarding complaints about an interpreter/transliterator's service.
Concerns about the service received by a paying party or a consumer can be directed to:
Arlene Hartwell, Board Manager
The Board of Interpreters for the Deaf
Office of Health Professionals Regulation
Rhode Island Department of Health
3 Capitol Hill
Providence, RI 02908
Phone: (401) 222-7883
File complaints online - please click here
Paying parties and consumers are also encouraged to make any concerns known to the interpreter referral specialist of RI CDHH for a particular assignment.
And/or you may want to send your complaint/concerns through interpreter's professional certification organizations.
Registry of Interpreters for the Deaf (RID) - Ethical Practices System (Interpreter Complaints).
Ethial Practices System Policy Manual - please click here
Ethical Practices System Official Complaint Form:
PDF version - please click here
Questions or for assistance, please contact the EPS Staff:
(703) 838-0030 x214 voice
(571) 384-5849 videophone
Massachusetts - Any concerns can be directed to:
Interpreter Referral Department
Massachusetts Commission on the Deaf and Hard of Hearing
150 Mount Vernon Street, Suite 550
Boston, MA 02125
Florida - Any concerns can be directed to:
1) Quality Assurance Chair, Randy McDavid MRC, CSC - firstname.lastname@example.org
2) Quality Assurance Administrator, Maureen Longo-Tuccelli - email@example.com
Texas - Board for Evaluation Interpreters - Guidelines for Complaint Resolution - please click here